Privacy and Cookie Policy

Effective Date: June 2024

Introduction

Welcome to the website of Scheu & Kniss (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy & Cookie Policy explains how we collect, use, and disclose your personal information and how we use cookies on our website, www.scheukniss.com (the “Site”).

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information when you use our Site:

Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username and password.
Transactional Information: Details of products and services you have purchased from us.
Communication Information: Records of your communication with us, including email correspondence and customer service interactions.

1.2 Usage Information

We may collect information about your interactions with our Site, including:

Device Information: IP address, browser type, operating system, and device type.
Usage Data: Pages viewed, time spent on pages, links clicked, and navigation paths.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your usage of our Site. For more details, see the “Cookies” section below.

2. How We Use Your Information

We use your personal information for the following purposes:

To Provide and Improve Our Services: To process your orders, manage your account, and enhance our products and services.
To Communicate with You: To respond to your inquiries, provide customer support, and send you updates and promotional materials (with your consent).
To Personalize Your Experience: To tailor the content and advertisements you see on our Site.
To Analyze and Improve Our Site: To monitor and analyze usage and trends to improve our Site and services.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you, provided that these parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request the correction of inaccurate or incomplete information.
Request the deletion of your personal information.
Object to the processing of your personal information.
Request the restriction of processing of your personal information.
Request the transfer of your personal information to another party. To exercise any of these rights, please contact us using the contact details provided below.

6. Cookies

6.1 What Are Cookies?

Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work or work more efficiently, as well as to provide information to the site owners.

6.2 How We Use Cookies

We use cookies to:

Remember your preferences and settings.
Understand and save your preferences for future visits.
Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.

6.3 Types of Cookies We Use

Strictly Necessary Cookies: These cookies are essential for the operation of our Site.
Performance Cookies: These cookies collect information about how you use our Site, such as which pages you visit most often.
Functionality Cookies: These cookies allow our Site to remember choices you make and provide enhanced, more personal features.

6.4 Managing Cookies

You can control and/or delete cookies as you wish. For details, see aboutcookies.org. You can delete all cookies that are already on your device, and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our Site, and some services and functionalities may not work.

7. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Privacy & Cookie Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy & Cookie Policy, please contact us at:

Scheu & Kniss
1500 W. Ormsby Ave
Louisville, KY 40210
[email protected]
1-800-635-6303